Shipping Policy
Here is our Shipping Policy
Where We Ship
We currently ship throughout the United States, including Alaska, Hawaii, U.S. territories, P.O. boxes, and APO/FPO addresses. Some destinations may require additional delivery time depending on location and available carrier service.
Order Processing
Orders placed before 12:00 p.m. Eastern Time, Monday through Friday, are generally processed and shipped the same business day. Orders placed after the cutoff, on weekends, or on recognized holidays will generally be processed on the next business day. Holidays, sales, inventory verification, or unusually high order volume may require additional processing time.
Shipping Rates and Delivery Estimates
- Standard shipping: free on orders of $50 or more.
- Orders under $50: $5.99 standard shipping.
- Estimated standard delivery: 3–7 business days after shipment.
- Expedited shipping: 2–3 business days after shipment, when offered, with the cost shown at checkout.
Delivery estimates begin after an order is processed and shipped. They are estimates, not guarantees. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.
Carriers and Tracking
Orders may ship through USPS, UPS, or another carrier shown in the shipping confirmation. We will email tracking information after shipment. Tracking may take up to 24 hours to update after the carrier receives the package.
Shipping Delays
If we learn that we cannot ship within the time stated when you ordered, we will provide a revised estimate and, when required, the option to accept the delay or cancel the affected item for a refund.
Incorrect or Incomplete Addresses
You are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. We will make reasonable efforts to correct it before shipment, but changes cannot be guaranteed after processing begins.
If a carrier returns an order because the address was incorrect, incomplete, or undeliverable, you may choose to have it reshipped after paying the new shipping charge or receive a refund less the original shipping cost, except where applicable law requires otherwise.
Packages Marked Delivered
If tracking shows delivery but you cannot locate the package, check with household members, neighbors, building management, mailrooms, parcel lockers, and around the property. Contact us within 7 days of the recorded delivery date if it remains missing. We will review the tracking and assist with a carrier investigation. A refund or replacement is not automatic when tracking confirms delivery; each claim is reviewed on its facts and in accordance with applicable law.
Lost, Damaged, Missing, or Incorrect Items
Contact us if tracking has stopped updating or the package has not arrived within the expected period. Report damage, missing items, or incorrect items within 7 days of delivery and include the order number and clear photos of the item, packaging, and shipping label when relevant.
Contact
For shipping help, please use Contact Us and include your order number.